Looking After Our Staff

We have been recruiting staff this last week as Care Support Workers.  Their role will be to work with older people in their homes supporting them with personal and domestic taks to enable them to live independently for as long as possible.

Listening to how some Care workers are treated by Care Agencies makes me very angry.  Care Workers are not the best paid and have very low status in society in spite of the critical work that they do in ensuring older people with care needs - who are some of the most vulnerable people in our society - are supported at home.  Poor training, poor supervision, poor monitoring, poor management, call cramming and so on are all things I'm hearing  from potential recruits are widespread in the care sector particularly amongst private agencies.

In SureCare, our starting point in providing high quality person-centred care is to look after our staff. Because we beleive that if our staff are well paid, well supported, well trained and supervised they will in turn do a good job of looking after their clients.  Simply, by respecting the personhood of the Care Worker, we respect the personhood of the client. 

Our calls to clients are a minimum of 1/2 hour and we will ensure that our staff remain to for the full half hour because the client deserves to get their full time allocation that they have paid for. There is no call cramming and adequate travelling time factored in for staff to reach their next client.  We give staff a full induction programme plus additional training in  important areas such as medication, moving and handling  and food hygiene.  All our staff will also undergo specialist dementia courses to support our clients with dementia. When they have completed this training they will be able to wear a Specialist Care Worker badge to indicate their completion of this additional training.   We encourage our Care Workers to complete NVQs in social care.   Monthly supervison, yearly appraisal and regular team meetings all contribute to supporting and mentoring our staff  so they can provide the best care for our clients. 

We are always looking for highly motivated and committed care staff.  If you know anyone who would like to join our team please see our website at http://www.surecarewarks.co.uk/  or email us at info@surecarewarks.co.uk for more information.