Training is Essential to Good Quality Care

We held an  induction training session today.  Our new recruits arrived early and full of anticipation for the day ahead and the role they will be undertaking in the future.  My welcome to them included a summary of our values and ethos and how as an organisation we will be supporting them in their future role and the training they will receive with SureCare.

Training is a vital ingredient to providing a high quality service.  It requires no qualifications to become a Care Support Worker - just a commitment to supporting older people, a caring outlook and an ability to be able to engage with the client group. All neccessary skills can be taught such as keeping good records, administering medication and moving and handling techniques.  There is mandatory training which care staff must undertake before they can be allowed to work with clients and these five modules make up the "Common Induction Standards"(CIS): Principles of Care, Understanding the Organisaton and Role of  the Care Worker, Safety at Work, Effective Communication, Recognising and Responding to Abuse and Neglect and Development as a Care Worker.

Every employer must ensure that their staff are competent in the standards and have undertaken the training.  Unfortunately a lot of employers stop there considering that the CIS are enough to be getting on with. At SureCare, in addition to the CIS we ensure that our staff have training in Dementia Awareness, Moving and Handling Techniques, First Aid, Medication Awareness, Food Hygiene, Infection Control and COSHH.  And we ensure that all new staff shadow a more experienced worker who will sign them off as competent to be able to work on their own. 

Good training is followed by supervison every six weeks where staff have the opportunity to discuss with their supervisor any work issues and any training needs which they identify.  All staff are encouraged  and supported to undertake NVQ in social care and a high proportion of our staff have NVQ2 and above.

 If you know of anyone who is interested in a career in social care and would like to have good training and good support in their employment please ask them to contact the SureCare office or to go to our website at:
http://www.surecarewarks.co.uk/